Sunday, June 10, 2012

Engaging all senses – virtually



Hybrid visitors, virtual participans, online attendees… is seems that more and more events are in need of connecting  their audiences in other ways than classic face to face encounters.
A new kind of events in need of a new kind of meeting perception?

Sure.  

Not in the least because an online attendee has a different experience of an event: some of the senses that “make” the event are lost. What about smell, taste, touch? Is a virtual attendee resticted to vision and hearing?  Are we missing out?

Some days ago I participated in a brainstorm about the senses for virtual attendees. A brainstorm that was mainly virtual in itself: we used Google Hangouts to connect  event professionals from different countries .The summary is on youtube and blogs, but there was one discussion in particular that  sparked my imagination.

We were talking about the loss of some senses for virtual attendees and came up with the “Virtual Handshake”. A way to make you feel welcome in the event.  Anyone used someting like that before? A toolkit with components of all senses, partly  send to you via oldfashioned mail, to give you an extra “feel”of  an event?

Message in a bottle?

Just imagine. You are attending an event online, and you have your “Virtual handshake”. The kit has a pen of the venue, napkin, USB,  maybe some Catalist Ranch style goodies or so,  all stuff that an attendee uses at the venue. 
And then the kit has an online  part as well; including an instruction how to get the screen the way you want it, how to give speakers a virtual handshake (would love to see some alternatives to the smileys ), how to engage with the other attendees (explain Hangouts!!), choice of break music, suggestions for snacks and drinks…… all sent to you well before the event starts.  

How would that change your participation? Feel more included and make you stay online longer? Give a sense of belonging? Have a better experience?  Engage all senses?

Would love to try it one out some time!

2 comments:

  1. Great post Sanne.

    Sure I do have some nice experiences with teasing senses from hybrid attendees.

    Like:
    * sending a caps & candies together with the program
    * providing a shopping list for a virtual lunch
    * creating a dedicated Spotify playlist matching the program
    * using our virtual goodiebag which is a hit!

    For the coming Associations Congress we cannot physically send out items but we will experiment around with impressions of the city which is hosting the event.

    Yeah, let's get hybrid events out of the technical scope into the human world;-).

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  2. Thanks fo sharing some great examples Gerdie! Totally agree about the human aspect. Virtual attendees have the same needs and wishes as regular attendees - just at a different place.

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